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3. What are Mutual Exchanges?
Quick Answer: An exchange of homes between
two households living in social housing.
It is a property exchange within the United Kingdom, Council and Housing Association
secure and assured tenants have the right to exchange their homes to suitable homes
for them and their families. You will need permission from your Landlords in writing
before you can exchange.
4. How long do Exchanges take?
Quick Answer: 42 days or less
Depending on your exchange, how many parties are involved and whether you are moving
long distance or moving within the local area, it can take up to 42 days for your
landlords to agree on your exchange and give you permission to move from the day
all parties involved hand in their mutual exchange application forms.
5. Can an Exchange be refused?
Quick Answer: Yes.
- If you have rent arrears, these must be cleared as a condition before you can exchange
homes.
- If you have been served a Notice Seeking Possession.
- If you have not kept to the terms of your Tenancy Agreement.
- If the home you are wanting to move to means it will be overcrowded or under occupied
- If you or a member of your family has had an anti-social behaviour court order against
you/them.
- If the property was built for, or been adapted for a disabled person and you do
not meet the criteria.
- If the property has been designed for the elderly only and you do not meet the age
related criteria.
Full details can be obtained from your landlord
6. If I have rent arrears can I still Exchange?
Quick Answer: No
Tenants must pay all of their rent including any arrears before a mutual exchange
swap can be permitted.
7. Is there any cost in an Exchange?
Quick Answer: Yes and No
-There is no Charge for paperwork completion.
Your council or housing association landlord will not charge you for processing
your mutual exchange swap application forms.
-Removal costs will not be covered.
However they will not pay for your removal expenses.
8. Can I encourage an Exchange by paying someone?
Quick Answer: No
Do not offer any cash incentives in return for an exchange. It is illegal and you
and your family could be evicted from your property by your council or housing association.
9. Can I encourage an Exchange using presents or goods?
Quick Answer: No
Do not offer any rewards in return for an exchange. It is illegal and you and your
family could be evicted from your property by your council or housing association.
10. Will my landlord pay for any expenses for removals?
Quick Answer: No
You will need to arrange to pay for your own removal expenses, the cheapest option
for families on a low income is self-drive 7.5 ton lorries which can be driven on
a full UK driving Licence which you must have held for a minimum of 12 months.
11. Can I move on any day of the week?
Quick Answer: Yes
You can move on any day once you have been given a from date by the landlords, it
must be in agreement with the other tenants involved and the date should not be
altered once agreed!
12. Will I be provided with boxes and packing tape for any move?
Quick Answer: No
You are expected to pay for all costs incurred by you and your family to move to
your new home!
13. Where can I get strong packing boxes from?
Quick Answer: Shops, Online read on....
You can arrange for your local shops to save them for you to collect as a free alternative,
buy them online or from high street shops or join the freecycle online sites and
request them!
14. Will the new landlord decorate my property for me when I move?
Quick Answer: No
You will have to arrange to decorate the home yourself as you have made an agreement
to accept the property in the condition you viewed it in!
15. Can I swap back if I don’t like living in my new home?
Quick Answer: You may be able to.
You cannot swap back into your old home unless the tenant who swapped with you is
in agreement, you will then both have to start the exchange process again from scratch
and wait for a decision from both landlords.
16. I don’t drive, will transport be provided?
Quick Answer: No
You will need to arrange transport for you and your family yourself to get to your
new location. You could ask friends, family, volunteer groups or use public transport!